Delivery Policy

All charges are for time out, whether used or not, so make your selections carefully. Rental rates quoted in this catalog are daily, or single use rates unless otherwise noted. Most items are rented on a “one occasion” basis (pickup the day before, and return the day after). Items being rented for Saturday or Sunday use are picked up Friday and returned Monday. If you desire to use rental items for longer than 48 hours, please call us for longer rates. Prices in US Dollars and subject to change without notice.

Delivery Policy

Rates quoted for delivered items are based on first floor delivery to your door. Tables and chairs, as well as other items are set up at additional charges. Goods for pickup must be disassembled and available to driver to avoid extra charges. Tables and chairs must be folded and left under cover; dishes and glasses must be cleaned and carefully repacked in boxes. Please check and count your order upon receipt. Our count of items must be accepted unless we are notified immediately.

Cleaning
You will receive all rental items clean and ready for use. Special containers are provided for your china, glassware, etc. to insure that you receive items sterilized, undamaged, sparkling and table ready. Food service items must be cleaned, dried, and packed in the original carton prior to your return or our pickup. Additional charges will be assessed for packing cartons and boxes not returned and for cleaning of equipment returned dirty, as noted in our price list.

Loss or Damage
You, the customer are responsible for all equipment rented from the time of receipt until the time of return. Please be sure that all rented equipment is secured when not in use, and protected from weather. Check with the management of hired halls to make sure they will take care of this for you. We do charge for missing or broken items; china, glassware, etc. will be considered broken if returned chipped. We do not rent china or glassware that us chipped; once it has been damaged, we discard it. If you discover a chipped or broken item when you unpack your order please notify us at once so that we can note it on your contract.